Last Updated: September 26, 2026
Berg Tool Inc. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or contact us by phone, email, or web form.
This policy applies to interactions with:
- Berg Tool website: bergtool.com
- Phone calls, emails, contact forms, quote requests, and other communications related to our machining, fabrication, turning, assembly, and manufacturing services
Information We Collect
We collect only the information reasonably necessary to respond to inquiries, provide services, prepare quotes, and communicate with customers and prospective customers.
Information You Provide Voluntarily
When you contact us, request a quote, submit a form, or communicate with our team, we may collect:
- Name
- Company name
- Phone number
- Email address
- Mailing or business address
- Project and manufacturing requirements
- Part specifications and quantities
- Drawings, CAD files, prints, or other technical documentation
- Quote and purchasing information
- Files, images, specifications, or notes you choose to provide
- Other information related to your project or service request
Information Collected Automatically
When you visit our website, we may automatically collect limited information such as:
- IP address and browser type
- Device type and general location, such as city or region
- Pages visited and time spent on the website
- Referral source, such as a search engine or another website
This information may be used for website performance, analytics, security, and improving the user experience.
How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and quote requests
- Evaluate manufacturing requirements and project specifications
- Prepare estimates and proposals
- Provide machining, fabrication, turning, assembly, and related manufacturing services
- Communicate regarding projects, orders, schedules, and service requests
- Maintain customer and business records
- Improve website functionality and user experience
- Analyze website traffic and performance using analytics tools
- Protect the security and integrity of our website and business systems
We do not sell, rent, or trade your personal information.
Consent
By submitting information through our website or contacting us directly, you consent to the collection and use of your information as described in this Privacy Policy.
How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards designed to protect personal and business information from unauthorized access, use, alteration, or disclosure.
While no system can be guaranteed to be 100% secure, we take reasonable measures to safeguard the information provided to us.
Sharing of Information
We may share information when reasonably necessary to:
- Fulfill project or manufacturing requirements
- Work with trusted suppliers, vendors, subcontractors, or service providers
- Maintain website functionality through hosting, analytics, security, or communication providers
- Process business transactions or payments
- Comply with applicable laws, regulations, legal processes, or governmental requests
- Protect the rights, property, or safety of Berg Tool Inc., our customers, or others
Third-party service providers are expected to use information only as necessary to provide their services and to protect it appropriately.
Cookies and Tracking Technologies
Our website may use cookies or similar technologies to:
- Improve website performance and functionality
- Analyze website traffic and usage
- Remember basic website preferences
- Support website security
You may disable cookies through your browser settings. However, certain website features may not function properly as a result.
Data Retention
We retain personal and business information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain appropriate business records, comply with legal obligations, resolve disputes, or enforce agreements.
Your Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Withdraw consent for certain communications
Requests may be submitted using the contact information below.
Third-Party Links
Our website may contain links to third-party websites for convenience or additional information. Berg Tool Inc. is not responsible for the content, security, or privacy practices of third-party websites.
Children’s Privacy
Our website and services are intended for businesses and are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe information from a child has been submitted to us, please contact us.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes to our business practices, website, technology, or legal requirements. The most current version will be posted on our website with the updated effective date.
Contact Us
Berg Tool Inc.
56253 Precision Dr.
Chesterfield, MI 48051
Phone: 586-646-7100
Website: bergtool.com
This Privacy Policy applies to the use of our website and communications with Berg Tool Inc. and does not replace or modify any applicable purchase order, quote, contract, confidentiality agreement, nondisclosure agreement, or other written business agreement.